{"id":282,"date":"2024-11-22T15:38:26","date_gmt":"2024-11-22T15:38:26","guid":{"rendered":"https:\/\/kutijezahranu.rs\/?page_id=282"},"modified":"2025-03-26T11:14:29","modified_gmt":"2025-03-26T11:14:29","slug":"terms-of-use","status":"publish","type":"page","link":"https:\/\/foodbox.rs\/en\/terms-of-use\/","title":{"rendered":"Terms of use"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"282\" class=\"elementor elementor-282\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4d84d9a e-flex e-con-boxed e-con e-parent\" data-id=\"4d84d9a\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1d7d85a e-con-full e-flex e-con e-child\" data-id=\"1d7d85a\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-039b353 elementor-widget elementor-widget-woocommerce-breadcrumb\" data-id=\"039b353\" data-element_type=\"widget\" data-widget_type=\"woocommerce-breadcrumb.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<nav class=\"woocommerce-breadcrumb site-breadcrumb\" data-no-translation=\"\" data-trp-gettext=\"\">Home<\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2dbea66 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"2dbea66\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Terms of use<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1fb28c6 e-flex e-con-boxed e-con e-parent\" data-id=\"1fb28c6\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7b15b71 elementor-widget elementor-widget-text-editor\" data-id=\"7b15b71\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"et_pb_row et_pb_row_0\"><div class=\"et_pb_column et_pb_column_4_4 et_pb_column_0 et_pb_css_mix_blend_mode_passthrough et-last-child\"><div class=\"et_pb_module et_pb_post_title et_pb_post_title_0 et_pb_bg_layout_light et_pb_text_align_left\"><div class=\"et_pb_title_container\"><h5 class=\"entry-title\">TERMS OF USE<\/h5><h5 class=\"entry-title\"><span style=\"color: var(--rz-text-color); font-family: var(--rz-font-family-primary); font-size: 16px;\">Dear users, please carefully read the terms of use of the www.foodbox.rs website before placing an order. By making a purchase, you confirm that you have read and fully agree with the terms.<\/span><\/h5><\/div><\/div><\/div><\/div><div class=\"et_pb_row et_pb_row_1 subsection\"><div class=\"et_pb_column et_pb_column_4_4 et_pb_column_1 et_pb_css_mix_blend_mode_passthrough et-last-child\"><div class=\"et_pb_module et_pb_text et_pb_text_1 et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><h5>BASIC COMPANY INFORMATION<\/h5><\/div><\/div><div class=\"et_pb_module et_pb_text et_pb_text_2 et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><p><strong>Full name of the legal entity: VIZARTIS DOO BELGRADE Company for design, graphic services and trade Vizartis d.o.o.<\/strong><\/p><p><strong>Abbreviated name of the legal entity: VIZARTIS DOO BELGRADE<\/strong><\/p><p><strong>Address: 29. november 1 I, 11460, BELGRADE-BARAJEVO, Serbia<\/strong><\/p><p><strong>Activity code: 1812<\/strong><\/p><p><strong>Activity: Other printing<\/strong><\/p><p><strong>Registration number: 07799314<\/strong><\/p><p><strong>Tax ID: 101019512<\/strong><\/p><p><strong>Web address:<\/strong> <a href=\"https:\/\/foodbox.rs\/en\/\">www.foodbox.rs<\/a><\/p><p><strong>Contact phone: <a href=\"tel:+381649555559\">+381 64 9555559<\/a><\/strong><\/p><p><strong>Contact email:<\/strong> <a href=\"mailto:info@foodbox.rs\">info@foodbox.rs<\/a><\/p><p><strong>VIZARTIS DOO BELGRADE is in the VAT system.<\/strong><\/p><\/div><\/div><\/div><\/div><div class=\"et_pb_row et_pb_row_2 subsection\"><div class=\"et_pb_column et_pb_column_4_4 et_pb_column_2 et_pb_css_mix_blend_mode_passthrough et-last-child\"><div class=\"et_pb_module et_pb_text et_pb_text_3 section_bigger_title et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><h5>DELIVERY OF GOODS<\/h5><\/div><\/div><div class=\"et_pb_module et_pb_text et_pb_text_4 et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><p>The delivery of products ordered on the website www.foodbox.rs in the territory of the Republic of Serbia is carried out by the courier service Aks express kurir doo.<\/p><\/div><\/div><div class=\"et_pb_module et_pb_text et_pb_text_5 section_smaller_title et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><h5>DELIVERY TIME<\/h5><\/div><\/div><div class=\"et_pb_module et_pb_text et_pb_text_6 et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><p>The delivery time for products purchased in the online store is 3-5 business days, excluding weekends.<\/p><p>After processing your order, you will be notified of its status via email.<\/p><\/div><\/div><div class=\"et_pb_module et_pb_text et_pb_text_7 section_smaller_title et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><h5>PACKAGE COLLECTION BY THE CUSTOMER<\/h5><\/div><\/div><div class=\"et_pb_module et_pb_text et_pb_text_8 et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><p>All shipments from www.foodbox.rs are delivered between 9 AM and 5 PM on weekdays, and from 9 AM to 3 PM on Saturdays. Goods are delivered personally to the customer or to the person designated as the recipient. The customer or recipient must be at the address specified in the order form during delivery hours (8 AM to 5 PM on weekdays and Saturdays).<\/p><p>If delivery is not possible due to the customer's absence or that of another designated recipient, and the goods need to be returned to the dispatch point, the customer will bear the cost of returning the goods.<\/p><p>Each shipment will be attempted for delivery twice. If you are unavailable at the address provided during ordering for the second attempt, the courier will try to contact you via the phone number provided in the order. If contact cannot be established, the package will be returned to us. In such a case, the customer will bear the cost of the return. Products from returned shipments may be sold to third parties, as the purchase agreement is considered terminated at that point.<\/p><p>Upon receiving the shipment, we will contact you to determine the reason for non-delivery and agree on possible reshipping.<\/p><p>When receiving the package, the customer is obliged to visually inspect the package in the presence of the courier or postal worker. If the package shows visible damage such as tears or dents, the customer must request the package to be opened in the presence of the courier. If it is determined that the items are damaged, the courier will create a damage report. In case of content damage, the courier service will compensate for the incurred costs.<\/p><\/div><\/div><div class=\"et_pb_module et_pb_text et_pb_text_9 section_smaller_title et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><h5>DELIVERY CHARGES<\/h5><\/div><\/div><div class=\"et_pb_module et_pb_text et_pb_text_10 et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><p>Delivery costs are calculated according to the official price list of the courier service. By confirming your order, you agree to the delivery terms.<\/p><\/div><\/div><\/div><\/div><div class=\"et_pb_row et_pb_row_3 subsection\"><div class=\"et_pb_column et_pb_column_4_4 et_pb_column_3 et_pb_css_mix_blend_mode_passthrough et-last-child\"><div class=\"et_pb_module et_pb_text et_pb_text_12 et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><h5>CLAIMS FOR DAMAGE DURING TRANSPORT<\/h5><p>It is essential to report all transport damages visible on the packaging immediately to the courier delivering the goods. All transport damage must be reported within 24 hours of receipt by calling +381 64 9555559 or by sending an email with your details (name, surname, phone) to info@foodbox.rs with a description of the observed damage. <a href=\"tel:+381649555559\">+381 64 9555559<\/a> or by sending an e-mail with your data (name, surname, phone) to e-mail info@foodbox.rs with a description of the observed damage.<\/p><p>If you notice such damage, do not sign for receipt of the shipment or ask the courier to wait until you check whether the damage to the packaging caused damage to the product itself or the loss of parts. If the product is not damaged, and all parts are numbered, sign the receipt of the shipment.<\/p><\/div><\/div><div class=\"et_pb_module et_pb_text et_pb_text_16 et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><h5>REFUNDS<\/h5><p>In case of returning goods and refunding the customer who previously paid by card (partially or fully), regardless of the reason for the return, \"VIZARTIS DOO BEOGRAD\" is obliged to refund exclusively via VISA, EC\/MC, and Maestro payment methods. This means the bank will process the refund to the user's card account at the seller's request.<\/p><\/div><\/div><\/div><\/div><div class=\"et_pb_row et_pb_row_4 subsection\"><div class=\"et_pb_column et_pb_column_4_4 et_pb_column_4 et_pb_css_mix_blend_mode_passthrough et-last-child\"><div class=\"et_pb_module et_pb_text et_pb_text_17 section_bigger_title et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><h5>USER PRIVACY PROTECTION<\/h5><\/div><\/div><div class=\"et_pb_module et_pb_text et_pb_text_18 et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><p>On behalf of \"VIZARTIS DOO BEOGRAD,\" we commit to protecting the privacy of all our customers. We collect only necessary, basic information about customers\/users and data required for business operations and informing users in accordance with good business practices and to provide quality service. We offer customers the option of deciding whether they want to be removed from mailing lists used for marketing campaigns. All user\/customer data is strictly protected and available only to employees who require the information to perform their duties. All employees at \"VIZARTIS DOO BEOGRAD\" (and business partners) are responsible for respecting privacy protection principles.<\/p><\/div><\/div><\/div><\/div><div class=\"et_pb_row et_pb_row_5 subsection\"><div class=\"et_pb_column et_pb_column_4_4 et_pb_column_5 et_pb_css_mix_blend_mode_passthrough et-last-child\"><div class=\"et_pb_module et_pb_text et_pb_text_19 section_bigger_title et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><h5>CONFIDENTIAL TRANSACTION DATA PROTECTION<\/h5><\/div><\/div><div class=\"et_pb_module et_pb_text et_pb_text_20 et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><p>\"When entering card payment information, confidential details are transmitted over a public network in protected (encrypted) form using SSL protocol and PKI system, the most advanced cryptographic technology currently available. The security of data during purchase is guaranteed by the card payment processor, Banca Intesa ad Beograd, meaning the entire payment process is conducted on the bank's pages. At no point are card details accessible to our system.\"<\/p><\/div><\/div><\/div><\/div><div class=\"et_pb_row et_pb_row_6 subsection\"><div class=\"et_pb_column et_pb_column_4_4 et_pb_column_6 et_pb_css_mix_blend_mode_passthrough et-last-child\"><div class=\"et_pb_module et_pb_text et_pb_text_21 section_bigger_title et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><h5>CURRENCY CONVERSION STATEMENT<\/h5><\/div><\/div><div class=\"et_pb_module et_pb_text et_pb_text_22 et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><p>All payments will be effected in Serbian currency \u2013 dinar (RSD). The amount your credit card account will be charged for is obtained through the conversion of the price in Euro into Serbian dinar according to the current exchange rate of the Serbian National Bank. When charging your credit card, the same amount is converted into your local currency according to the exchange rate of credit card associations. As a result of this conversion there is a possibility of a slight difference from the original price stated in our web site.<\/p><\/div><\/div><\/div><\/div><div class=\"et_pb_row et_pb_row_7 subsection\"><div class=\"et_pb_column et_pb_column_4_4 et_pb_column_7 et_pb_css_mix_blend_mode_passthrough et-last-child\"><div class=\"et_pb_module et_pb_text et_pb_text_23 section_bigger_title et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><h5>ADDITIONAL INFORMATION<\/h5><\/div><\/div><div class=\"et_pb_module et_pb_text et_pb_text_24 et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><p>Pursuant to Articles 13 and 27 of the Consumer Protection Act (Official Gazette RS 62\/2014, 6\/2016 \u2013 other laws, and 44\/2018 \u2013 other laws), \"VIZARTIS DOO BEOGRAD\" informs its customers purchasing through the website www.foodbox.rs as follows:<\/p><p>\u2013 Under the Consumer Protection Act (Official Gazette RS, No. 62\/2014, 6\/2016 \u2013 other laws, and 44\/2018 \u2013 other laws), purchasing via our online store www.foodbox.rs is considered distance selling.<\/p><p>\u2013 \"Vizartis DOO\" guarantees the quality and authenticity of the delivered goods.<\/p><p>\u2013 The goods sold through the website have properties necessary for the regular use of such goods, in accordance with their purpose, as defined in the Declaration.<\/p><p>\u2013 The sales price of goods is clearly indicated for each item.<\/p><p>- that all prices are expressed with VAT and without delivery costs<\/p><p>\u2013 Purchased products are delivered via the courier service Aks, as defined in the delivery terms.<\/p><p>\u2013 Consumers can pay for products ordered via the online store www.foodbox.rs in cash on delivery, by pre-invoice request, or using the stated payment cards on the website.<\/p><p>\u2013 Ordering is done by selecting items, sizes, and quantities. When selecting each new item, the program will allow you to view your current balance. Selected products can always be reviewed, added, or removed from your cart.<\/p><p>\u2013 To ensure receipt of your original order email, you will receive an automatic message containing the details of your order.<\/p><p>\u2013 By creating an order and pressing the ORDER button, the consumer sends an offer to the seller and assumes the obligation to pay for the ordered goods upon receiving the order confirmation.<\/p><p>\u2013 If the customer makes a payment amount less than the pre-invoice amount, it will be considered that the purchase agreement has not been concluded.<\/p><p>\u2013 Product compliance with the contract is determined SOLELY according to the characteristics and purpose of the goods as defined in the accompanying Declaration.<\/p><p>\u2013 The website www.foodbox.rs is obliged to deliver products compliant with the contract. If the delivered products are not compliant, the consumer who has notified the seller has the right to demand that the seller rectifies the non-compliance free of charge, through repair or replacement, or to terminate the contract for those goods. All costs necessary to ensure compliance, including labor, materials, collection, and delivery, are borne by www.foodbox.rs.<\/p><p>\u2013 \"Vizartis DOO\" is not responsible for incorrect orders or errors caused by improper use of online ordering.<\/p><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Uslovi kori\u0161\u010denja USLOVI KORI\u0160\u0106ENJA Po\u0161tovani korisnici, molimo vas da pre poru\u010divanja pa\u017eljivo pro\u010ditate uslove kori\u0161\u0107enja www.foodbox.rs veb sajta. Svakom kupovinom potvr\u0111ujete da ste pro\u010ditali uslove i da ste saglasni sa njima u potpunosti. OSNOVNI PODACI O FIRMI Pun naziv pravnog subjekta: VIZARTIS DOO BEOGRAD Preduze\u0107e za dizajn, grafi\u010dke usluge i trgovinu Vizartis d.o.o. Skra\u0107eni naziv [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-282","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/foodbox.rs\/en\/wp-json\/wp\/v2\/pages\/282","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/foodbox.rs\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/foodbox.rs\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/foodbox.rs\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/foodbox.rs\/en\/wp-json\/wp\/v2\/comments?post=282"}],"version-history":[{"count":49,"href":"https:\/\/foodbox.rs\/en\/wp-json\/wp\/v2\/pages\/282\/revisions"}],"predecessor-version":[{"id":1926,"href":"https:\/\/foodbox.rs\/en\/wp-json\/wp\/v2\/pages\/282\/revisions\/1926"}],"wp:attachment":[{"href":"https:\/\/foodbox.rs\/en\/wp-json\/wp\/v2\/media?parent=282"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}